Services

Five areas cover most of what comes across my desk. Some clients need one of these for a single project; others keep me on for several at once. Either way, you're hiring the person doing the work, not a firm.

Audits & Compliance

Preparation and support for the audits that actually carry consequences, plus the internal reviews that keep you from being surprised by them.

  • Transport Canada PI/CI preparation — getting your documentation and your people ready before a Program Inspection or Compliance Inspection.

  • Findings and corrective action plans monitoring — root cause analysis, corrective actions, and follow up.

  • Audits of your policy manuals against current requirements and your own stated procedures.

  • Procedure manual audits — checking that what's written down still matches what's actually happening on the floor.

TapRoot®-certified root cause investigation for occurrences that need more than an incident report — and a corrective action plan that addresses the actual cause, not just the symptom Transport Canada flagged.

  • Incidents — mechanical, procedural, or operational.

  • Injury investigations — handled with the documentation trail a subsequent audit or claim will need.

  • Equipment damage — occurrences and their contributing factors.

  • Regulatory findings — building a corrective action plan Transport Canada will accept the first time.

Investigations

Maintenance Programs & Manual Development

Documents built to be used, not just approved once and forgotten.

  • MPM development for maintenance, manufacturing and training organizations — from a blank page or a rework of something that's grown unworkable.

  • SOP development, written for the people who'll actually be following them.

  • Maintenance schedule troubleshooting — when the program on paper has drifted from what the aircraft actually need.

For operators and AMOs starting from zero, this is the part that's easy to underestimate — I've reviewed and approved this paperwork from the regulator's side, so I know where a new applicant usually loses time.

  • Transport Canada application forms and submission sequencing.

  • Manuals and procedures built for more than basic compliance, tailored for your operation.

  • Facility inspection preparation.

  • Tooling and technical publications set up correctly from day one.

Company Startup Support

Safety Management Systems & Ongoing Support

Practical SMS work for operators who need the system to function day-to-day, not just exist on paper for the next review.

  • SMS implementation, scaled to the size of your operation.

  • Program hosting for operators without the infrastructure — or appetite — to run their own platform.

  • SMS audits, hazard and safety report processing, and corrective action plan tracking.